Your Privacy Matters
At adviserHUB, our fundamental philosophy is “members first.” That value powers all of the decisions we make, including how we gather and respect your personal information.
We've crafted the policy below to be as clear and straightforward as possible. Our aim is for you—our members—to always feel informed and empowered with respect to your privacy on adviserHUB.
Last revised in July, 2018
- Information Collected
- Uses & Sharing of Personal Info
- Your Choices & Obligations
- Important Information
adviserHUB’s mission is to connect the world’s professionals with their clients to enable them to be more successful. Our registered users (“Members”) share their professional identities, engage with their network, exchange knowledge and professional insights, and find business opportunities. We believe that our service allows our Members to effectively compete and achieve their full career potential. The cornerstone of our business is to focus on our Members first.
Maintaining your trust is our top priority, so we adhere to the following principles to protect your privacy:
We protect your personal information and will only provide it to third parties: (1) with your consent; (2) where it is necessary to carry out your instructions; (3) as reasonably necessary in order to provide adviserHUB features and functionality to you; (4) as we reasonably believe is permitted by law or regulation; or (5) as necessary to enforce our User Agreement or protect the rights, property, or safety of adviserHUB, its Members, and the public.
We have implemented appropriate security safeguards designed to protect your information in accordance with industry standards.
2. What information we collect
A. Data Controllers
When you create an account with us, you provide us with information (including your name, email address, and password) that we use to offer you a personalised, relevant experience on adviserHUB.
C. Profile Information
You can add professional details – like your job title, education, and skills – to your profile. A complete profile helps you be found by other people for opportunities. It also means we can show you relevant ads.
After you create an account, you may choose to provide additional information on your adviserHUB profile, such as descriptions of your skills, professional experience, and educational background. You can list honours, awards, professional affiliations, Group memberships, networking objectives, companies or individuals that you follow, and other information. With your approval, your connections may provide recommendations and endorsements of you. Providing additional information enables you to derive more benefit from adviserHUB by helping you express your professional identity; find other professionals, opportunities, and information; and help clients find you. It also enables us to serve you ads and other relevant content on and off adviserHUB.
D. Address Book, adviserHUB Contacts, and Other Services That Sync with adviserHUB
We collect information when you sync non- adviserHUB content – like your email address book, mobile device contacts, or calendar – with your account. We use this information to improve your experience. You can remove your address book and any other synced information whenever you'd like.
You may use the adviserHUB contacts importer to upload individual contacts or your entire address book into adviserHUB. adviserHUB stores this information and uses it to help you manage it with “adviserHUB Contacts,” which can be your primary resource for storing, organising, and utilising your contact information. adviserHUB also uses this information to help you grow your adviserHUB network by: identifying your contacts already on adviserHUB; providing a template to send invitations to your contacts that have not registered with adviserHUB; and suggesting people you may know who are already Members of adviserHUB but who may not be in your adviserHUB Contacts. Please note that when you send an invitation to connect to another individual (a “connection”), that person will have access to your email address because it is displayed in the invitation. adviserHUB will also remind you of pending invitations. Your adviserHUB connections will also have access to your email address.
adviserHUB makes other tools available to sync information with adviserHUB, and may also develop additional features that allow members to use their adviserHUB account in conjunction with other third-party services. For example, an iPad and iPhone applications which allow you to sync your device’s calendar with adviserHUB to show you the adviserHUB profiles of meeting attendees.
Another example is Rapportive, which allows you to see adviserHUB and other public social media information about the people you email. If you grant these products (mobile applications, Rapportive, or other adviserHUB applications that sync external email services) permission to access your email accounts, they will access your email header information in order to match it to adviserHUB and other public social media profiles. adviserHUB’s products that sync with external email services will also temporarily cache message content for performance reasons; however, the cached message content will be temporarily cached in a way that is unreadable by adviserHUB and its service providers.
We collect information when you sync non-adviserHUB content—like your email address book, mobile device contacts, or calendar—with your account. We use this information to improve your experience. You can remove your address book and any other synced information at any time.
E. Customer Service
When you contact our Help Centre, we collect information to respond to your questions and better serve you.
F. Using the adviserHUB Site and Applications
We collect information when you visit adviserHUB, use our mobile applications, and interact with advertising on adviserHUB.
We collect information when you use the adviserHUB website, adviserHUB applications (for example, adviserHUB for iPhone or Android), and adviserHUB platform technology (such as “Share on adviserHUB” plugins for publishers). For example, we collect information when you view or click on ads, import your address book, join and participate in groups, participate in polls, install a adviserHUB mobile application, and share articles on adviserHUB.
G. Using Third-Party Services and Visiting Third-Party Sites
We collect information when you use your adviserHUB account to sign in to other sites or services, and when you view web pages that include adviserHUB plugins.
You can opt out of our collection of plugin impressions anytime.
We receive information when you use your adviserHUB account to log in to a third-party website or application. Also, when you visit a third-party site that embeds adviserHUB professional plugins (such as “Share on adviserHUB” for publishers) we receive information that those pages have loaded in your web browser. If you are logged in as a adviserHUB Member when you visit sites with adviserHUB plugins, we use this information to recommend tailored content to you. adviserHUB will use this information to personalise the adviserHUB-provided functionality on third-party sites, including providing you insights from your adviserHUB network and allowing you to share information with your network (1st and 2nd degree connection on adviserHUB). Users wishing to disable this personalisation may opt out here. adviserHUB’s retention of this data is addressed in Section 3.B. We do not use this information for advertising. adviserHUB may provide reports containing aggregated impression information to companies hosting adviserHUB plugins and similar technologies to help them measure adviserHUB-generated traffic to their websites. You can opt out of adviserHUB using your impression data by clicking here.
I. Advertising Technologies and Web Beacons
We target ads to you on and off adviserHUB, based on information you included in your profile and your use of adviserHUB. We give you a number of ways to opt out of these ads, including through the Ad Choices icon shown with any adviserHUB ads on third-party sites. If you do not want to receive adviserHUB ads on third-party sites, you can opt out.
We target ads to Members both on and off adviserHUB through a variety of ad networks and ad exchanges, using:
- Advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers as permitted by mobile platforms;
- Member-provided profile information and categories (for example, “product managers in Texas”);
- Information inferred from a Member’s profile (for example, using job titles to infer age, industry, seniority, and compensation bracket; or names to infer gender).
- Your use of adviserHUB (for example, your adviserHUB search history) or clicking on a adviserHUB ad.
- Information from advertising partners which we use to help deliver ads more relevant to you.
We do not share personally identifiable information with any third-party advertiser or ad network, although your profile is visible to other adviserHUB Members and through public search depending on your settings.
adviserHUB may show you sponsored content in your Network Update Stream (NUS), which will be designated as sponsored content and will behave like other NUS updates. If you take social action (for example, if you “like or “comment” on the sponsored content), your action will be seen by your network and other adviserHUB Members who are shown the sponsored content after you have acted on it.
adviserHUB ads that are delivered on third-party sites contain the label “Ads by adviserHUB.” You may opt out of these ads served to you on third-party sites here. The Ad Choices icon shows you that we adhere to the Digital Advertising Alliance’s self-regulatory principles for online behavioural advertising. Please see http://www.aboutads.info for details.
J. Log Files, IP Addresses, and Information About Your Computer and Mobile Device
We collect information from the devices and networks that you use to access adviserHUB. This information helps us improve and secure our Services.
When you visit or leave adviserHUB by clicking a hyperlink or view a plugin on a third-party site, we automatically receive the URL of the site from which you came or the one to which you are directed. Also, advertisers receive the URL of the page that you are on when you click an ad on adviserHUB. We also receive the Internet protocol (“IP”) address of your computer or the proxy server that you use to access the web, your computer operating system, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system (if you are accessing adviserHUB using a mobile device), and the name of your ISP or your mobile carrier. We may also receive location data passed to us from third-party services or GPS-enabled devices that you have set up, which we use to show you local information (for example, weather information) on our iPad application.
We are constantly innovating to improve our Services, which means we may create new ways to collect information on the Service.
adviserHUB is a dynamic, innovative environment, which means we are always seeking to improve the services we offer you. We often introduce new features, some of which may result in the collection of new information. Furthermore, new partnerships or corporate acquisitions may result in new features, and we may potentially collect new types of information.
3. How we use your personal information
At adviserHUB, we take pride in our mantra of “Members first,” which means that above all else we strive to use your information to provide you world-className services in a professional and trustworthy manner.
A. Consent to adviserHUB Processing Information About You
B. adviserHUB Communications
We communicate with you using adviserHUB messaging, email, and other ways available to us. We may send you messages relating to the availability of the Services, security, or other service-related issues. We also may send promotional InMail messages to your adviserHUB inbox. You can change your email settings at any time.
We communicate with you through email, notices posted on the adviserHUB website, messages to your adviserHUB inbox, and other means available through the Service, including mobile text messages and push notifications. Examples of these messages include: (1) welcome and engagement messages – when you register on adviserHUB, we may send you a series of emails to inform you about how to best use adviserHUB as well as new features; (2) service messages – these will cover service availability, security, and other issues about the functioning of adviserHUB; (3) promotional messages – these include both email and InMail messages (InMail messages are only delivered to your adviserHUB InBox), and may contain promotional information directly or on behalf of our partners, including job opportunities and information from companies that are hiring. These messages will be sent to you based on your profile information and messaging preferences. adviserHUB tracks the open rate of your InMails to provide your InMail acceptance score. You may change your email and contact preferences at any time by signing into your account and changing your email settings. You can also opt out of promotional messages by sending a request to adviserHUB Help Centre. Please be aware that you cannot opt out of receiving service messages from adviserHUB.
C. User Communications
With certain communications you send on adviserHUB, the recipient can see your name, email address, and some network information.
Many communications that you initiate through adviserHUB (for example, an invitation sent to a non-Member) will list your name and primary email address in the header of the message. Messages you initiate may also provide the recipient with aggregate information about your network (for example, how many people are in your network). Other communications that you initiate through the Services, like a request for an introduction, will list your name as the initiator but will not include your personal email address contact information. Once you have connected with an individual, regardless of who sent the invitation, your contact information will be shared with that individual.
D. Customised Content
We use the information you provide on your profile to customise your experience on adviserHUB.
We use information that you provide to us to customise your experience and the experiences of others on adviserHUB. For example, when you sign in to your account, we may display the names of new Members who have recently joined your network or recent updates from your connections and companies you follow. We also use aggregated information from your network to show you content, such as news relevant to you, your industry, or your profession.
E. Sharing Information with Affiliates
F. Sharing Information with Third Parties
Any information you put on your profile and any content you post on adviserHUB may be seen by others. We don’t provide any of your non-public information (like your email address) to third parties without your consent, unless required by law, or as described in Sections 2.F and 2.N of this Policy. Other people may find your adviserHUB profile information through search engines (you can choose which parts of your public profile are accessible to public search engines in your settings), or use services like Twitter in conjunction with your adviserHUB account.
adviserHUB offers a “public profile” feature that allows Members to publish portions of their adviserHUB profile to the public Internet. This public profile will be indexed and displayed through public search engines when someone searches for your name. You may choose the parts of your profile that search engines index or completely opt out of this feature in your settings. However, third-party search engines may not automatically update their caches, which may contain old public profile information. Unless you delete it, your profile on adviserHUB is always viewable on the adviserHUB Services.
Content distributed through adviserHUB’s sharing features and third-party integrations may result in displaying some of your personal information outside of adviserHUB. For example, when you post content to a adviserHUB Group that is open for public discussion, your content, including your name as the contributor, may be displayed in search engine results. Also, if you have bound your adviserHUB account to your Twitter account, you can easily share content from adviserHUB to Twitter.
G. Developers Using adviserHUB Platform Services
We work with developers to build Platform Applications using adviserHUB’s developer tools. Whether you use Platform Applications is up to you. If you have given a Platform Application access to your adviserHUB account, you can revoke that permission anytime. Also, you can opt out of providing information to developers through your connections.
H. Polls and Surveys
We conduct our own surveys and polls and also help third parties do this type of research. Your participation in surveys or polls is up to you. You may also opt out of getting invitations to participate in surveys.
Polls and Surveys may be conducted by adviserHUB, Members, or third parties. Some third parties may target advertisements to you on the results page based on your answers in the poll. adviserHUB or third parties may follow up with you via InMail regarding your participation unless you have opted out of receiving InMail messages. We may use third parties to deliver incentives to you to participate in surveys or polls. If the delivery of incentives requires your contact information, you may be asked to provide personal information to the third party fulfilling the incentive offer, which will be used only for the purpose of delivering incentives and verifying your contact information. It is up to you whether you provide this information, or whether you desire to take advantage of an incentive. Your consent to use any personally identifiable information for the purposes set forth in the poll or survey will be explicitly requested by the party conducting it. adviserHUB is a member of the Council of American Survey Research Organisations (“CASRO”) and abides by CASRO guidelines for market research. You may opt out of participating in surveys by changing your settings to stop receiving these inquiries and requests.
adviserHUB helps you search for other professionals, companies, groups, professional content, and jobs.
You can search for Members, employment opportunities, information about companies, and community content from adviserHUB Groups on adviserHUB. For example, you can find Members with particular expertise or experience, or Members that you may know from your industry or profession. You can also find employment opportunities and information about companies. You can also find content from adviserHUB Groups and adviserHUB Today. We use personal information from adviserHUB, including Member profiles, Groups content, and Company Pages, to inform and refine our search service.
You are responsible for any information you post on adviserHUB, and this content will be accessible to others.
If you participate in adviserHUB Groups, share content on your Network Update Stream, or import a blog or other content, you should be aware that any information you choose to disclose using these services can be read, collected, and used by other Members in these forums, developers, and other third parties. adviserHUB is not responsible for the information you choose to submit in these forums. Some content in adviserHUB Groups may be public and searchable on the Internet if the group owner has not closed the group for public discussions. You can identify closed groups by the padlock icon next to the group name. You can remove your adviserHUB Groups posts at any time. However, others may have copied and used the information that you shared.
K. Testimonials and Advertisements Placed through adviserHUB Ads
We offer a premium service to recruiters, which can be used to search for, organise, and communicate with potential candidates. Subscribers to this service may export limited information from members’ public profiles to effectively manage candidate sourcing. You can control how your information is exported by changing which parts of your public profile are accessible to search engines.
We offer customised people-search functionality along with organisational and communications tools as part of our “adviserHUB Recruiter” premium service. adviserHUB Recruiter allows subscribers – generally, enterprises and professional organisations – to export limited information from Members’ public profiles, such as name, headline, current company, current title, and location (for example, San Francisco Bay Area), in order to effectively manage candidate sourcing. You may limit or prevent adviserHUB Recruiter subscribers from exporting your profile information by configuring your public profile visibility settings to restrict access to these fields. We do not provide email or other contact information to Recruiter subscribers. However, if you post that information as part of your profile it will be available to others. A adviserHUB Recruiter subscriber may also manage and store information it has independently obtained about you outside of the Service, such as a resume, in its licensed adviserHUB Recruiter platform. Any personal information obtained independently of adviserHUB services are not under adviserHUB’s control but are subject to the policies of the adviserHUB Recruiter subscriber. We store such information on behalf of the adviserHUB Recruiter subscriber who can remove it at any time. We do not further process such information.
M. Pages for Companies, Schools, Influencers, and Other Entities
Companies and other entities can create pages on adviserHUB. If you follow one of these pages, you’ll be listed as one of the company’s followers, and non-identifiable information about you will be provided to the page’s administrators.
adviserHUB allows companies, schools, charities, and other organisations as well as thought leaders and influencers to create pages dedicated to their brand, business, and mission. These pages are public, and any communications or information shared through them will be accessible by the entity that created them. If you follow a page, you will be listed among the page’s followers, which can be viewed by others. adviserHUB uses aggregate information about followers and viewers to provide data about the page’s performance (for example, visits and updates).
N. Compliance with Legal Process and Other Disclosures
We may disclose your personal information if compelled by law, subpoena, or other legal process, or if necessary to enforce our User Agreement.
It is possible that we may need to disclose personal information, profile information, or information about your activities as a adviserHUB Member when required by law, subpoena, or other legal process, or if adviserHUB has a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce the User Agreement, investigate and defend ourselves against any third-party claims or allegations, or protect the security or integrity of our Service; or (3) exercise or protect the rights, property, or safety of adviserHUB, our Members, personnel, or others.
O. Disclosures to Others as the Result of a Change in Control or Sale of adviserHUB Corporation
4. Your Choices & Obligations
A. Rights to Access, Correct, or Delete Your Information, and Closing Your Account
You can change your adviserHUB information at any time by editing your profile, deleting content that you have posted, or by closing your account. You can also ask us for additional information we may have about your account.
You have a right to (1) access, modify, correct, or delete your personal information controlled by adviserHUB regarding your profile, (2) change or remove your content, and (3) close your account. You can also contact us for any account information which is not on your profile or readily accessible to you. If you close your account, your information will generally be removed from the Service within 24 hours. We generally delete closed account information and will de-identify any logs or other backup information within 30 days of account closure, except as noted below.
Please note: Information you have shared with others (for example, through InMail, network updates, content sharing, or adviserHUB Groups) or that others have copied may also remain visible after you have closed your account or deleted the information from your own profile. adviserHUB Groups content associated with closed accounts will show an unknown user as the source. In addition, you may not be able to access, correct, or eliminate any information about you that other Members copied or exported out of adviserHUB, because this information may not be in our control. Your public profile may be displayed in search engine results until the search engine refreshes its cache.
B. Data Retention
We keep your information for as long as your account is active or as needed. For example, we may keep certain information even after you close your account if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce this agreement.
C. Your Obligations
Please respect the terms of our User Agreement, our Policies, and your fellow adviserHUB Members.
As a Member, you have certain obligations to other Members. Some of these obligations are imposed by applicable law and regulations and others have become commonplace in communities of like-minded Members such as adviserHUB:
You must not upload or otherwise disseminate any information that may infringe on the rights of others or which may be deemed to be injurious, violent, offensive, racist, or xenophobic, or which may otherwise violate the purpose and spirit of adviserHUB and its community of Members.
You must keep your username and password confidential and not share it with others.
Any violation of these guidelines or those detailed in our User Agreement or elsewhere may lead to the restriction, suspension, or termination of your account at the sole discretion of adviserHUB.
5. Important Information
A. Minimum Age
You have to meet adviserHUB’s minimum age requirements to create an account.
As described in Section 2.C. of the User Agreement, persons must be of Minimum Age to use adviserHUB.
B. TRUSTe and Safe Harbor
We partner with TRUSTe because we take your privacy seriously and are committed to putting you and all of our Members first. TRUSTe certifies our compliance with the TRUSTe program and EU-US Safe Harbor. If you can't resolve a complaint through adviserHUB Customer Support, you may also contact TRUSTe.
If you have questions or concerns regarding this Policy, you should first contact adviserHUB. If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe by Internet, by fax at 415-520-3420, or mail to TRUSTe Safe Harbor Compliance Dept.. The complaint should include the name of company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company. The TRUSTe dispute resolution process shall be conducted in English. The TRUSTe program only covers information collected through www.adviserHUB.com, and does not cover information that may be collected through downloaded software or Plugins.
adviserHUB complies with the U.S.-E.U. and U.S.-Swiss Safe Harbor Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. adviserHUB has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view adviserHUB Œs certification, please visit http://www.export.gov/safeharbor/.
D. Third party marketing
adviserHUB does not share any personal information with third parties for their direct marketing purposes.
We take privacy and security seriously and have enabled HTTPS access to our site (turn on HTTPS), in addition to existing SSL access over mobile devices. Also, please know that the Internet is not a secure environment, so be careful and select strong passwords.
We have implemented security safeguards designed to protect the personal information that you provide in accordance with industry standards. Access to your data on adviserHUB is password-protected, and sensitive data (such as credit card information) is protected by SSL encryption when it is exchanged between your web browser and the adviserHUB Services. We also offer secure https access to the website. To protect any data you store on our servers, we also regularly monitor our system for possible vulnerabilities and attacks, and we use a tier-one secured-access data centre. However, since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information that you transmit to adviserHUB. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails, instant messaging, and similar means of communication with other adviserHUB Members are not encrypted, and we strongly advise you not to communicate any confidential information through these means. Please help keep your account safe by using a strong password.
How To Contact Us
Last revised in July, 2018